HEBEI TIANMA BEARING MANUFACTURING CO.,LTD

Free hotline：+86 400-0635-880

SERVICE
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  • Production capacity

    Production capacity

    With an experienced R&D team, we provide supporting products and solutions for bearings, which are widely used in various industries such as machinery, food, medical and instrumentation.

  • Large warehouse

    Large warehouse

    Complete models, types: thin-walled deep groove ball bearings, thin-walled angular contact ball bearings, equal section thin-walled bearings, etc., while providing bearing customization.

  • Fast delivery

    Fast delivery

    Delivery will be made within 24 hours of signing, please check that the goods are received correctly and sign for them, if you find any problems please call us.

02

01

03

1. provide specialist advice on bearings

2. analysis of customer requirements and operating environment

3. design product solutions to suit the user




Pre-sales

1. provide technical training on the regulation system

2. to promote general knowledge of bearing maintenance





In-Sales

1. customer service online at all times

2. regular follow-up visits and record keeping

3. one-to-one resolution of customer problems




After Sales

GUARANTEED SERVICE

Service & Commitment

400-0635-880 human customer service number, dedicated to answering your questions



Free after-sales service during the warranty period due to quality

 issues



A clear answer will be given within half an hour, for on-site service please contact us by phone.

WORKFLOW
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Acceptance 1、Customer pre-sales, sales and after-sales service
2、Hotspot telephone, WeChat and other communication		 ☑ Enthusiastic service
☑Timely response
Identification 1、Identify problems and deal with them in a timely manner
2、Product service and professional technical support		 ☑ Full range of professional advice
☑Adapting quality products to your needs
Transfer 1、Referral processing
2、Tracking records		 ☑Commissioner follow-up throughout
☑Strict control of the process
☑Feedback on customer satisfaction
Record 1、Satisfaction survey
2、Collection of quality service feedback		 ☑Commissioner for the record
☑Continuous improvement
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ProcessWork Standard

From product development to pre-sales, in-sales and after-sales services, every link is truly customer demand-centred, adhering to the line of user first, quality service and continuous excellence.

Copyright @ 2023. Hebei Tianma Bearing Manufacturing Co., Ltd All rights reserved     Website development: Ant Media

Tianma Bearing 

Address：Tantao County Bearing Industrial Park, Hebei Province

Tel：+86 0635-2513333

Fax：+86 0635-2859240

E-mail：316691425@qq.com


Free Hotline:  

+86 400-0635-880



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